Legal
Privacy Policy
Rogue Wolves K9 is committed to protecting your personal information. This policy explains what we collect, how we use it, and your rights under UK data protection law.
Who We Are
Rogue Wolves K9 Training Academy is the data controller responsible for your personal information. We are based in East Yorkshire, UK. If you have any questions about how we handle your data, contact us at info@roguewolvesk9.co.uk.
Changes to This Policy
We may update this privacy policy from time to time. Any significant changes will be communicated to active clients. We encourage you to review this page periodically. This policy was last updated in 2026.
What Information We Collect
When you contact us or book a service, we may collect your name, email address, phone number, and the details of your enquiry or dog. We do not collect sensitive personal data and we do not store payment card information — payments are handled securely through our payment provider.
How We Collect It
We collect information you provide directly through our contact form, by email, by phone, or in person. We may also receive information through social media if you contact us via those channels.
Purposes of Processing
We use your information to respond to enquiries, schedule and deliver training services, and communicate with you about your booking. We do not use your data for automated decision-making or profiling.
Legal Basis for Processing
We process your data on the basis of contract performance — where processing is necessary to deliver the services you have booked — legitimate interest, to respond to enquiries and manage our client relationships, and consent, where you have specifically opted in to receive communications from us.
How Long We Keep Your Data
For active clients, we retain your data for the duration of our relationship and for up to two years afterwards. Enquiries that do not result in a booking are retained for up to 12 months. After these periods, your data is securely deleted unless we are required by law to retain it for longer.
Who We Share Your Data With
We do not sell or share your personal data with third parties for marketing purposes. We may share data with trusted service providers — such as our email or payment platform — solely to deliver our services. All such providers are bound by appropriate data processing agreements.
Your Data Protection Rights
Under UK GDPR, you have the right to access the personal data we hold about you, request correction of inaccurate data, ask us to delete your data, restrict how we process it, and — where applicable — receive it in a portable format. You also have the right to object to processing based on legitimate interest.
To exercise any of these rights, contact us at info@roguewolvesk9.co.uk.
Complaints
If you are unhappy with how we handle your data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk. We would, however, appreciate the opportunity to address your concerns directly first.
How We Use Cookies
Our website may use basic session cookies necessary for the site to function. We do not use advertising or cross-site tracking cookies. If we introduce analytics in future, this policy will be updated accordingly.
Privacy questions? Email us directly and we'll respond within two working days.
info@roguewolvesk9.co.uk →